Q: What forms of online payment does Lilypad Cloud accept?
A: Lilypad Cloud uses the PayPal payment platform to accept online payments. When you receive an email with an invoice or view an unpaid invoice from your account portal, there will be PayPal links in the upper right corner. When you are ready to pay, just click on the link and choose your payment method.
Q: Do I have to have a PayPal account to pay via PayPal?
A: No you do not. You may pay with either a credit or debit card without a PayPal account. Just click on the "Pay With Debit or Credit Card" option.
Q: I have a PayPal account, what methods of payment can I use there?
A: With a PayPal account you can use any of the linked payment methods on your account, which can include Debit or Credit Card, direct bank account debit, or from your PayPal account balance.
Q: Is it secure to use the PayPal payment method?
A: When you click on the PayPal link in an invoice, a new web browser window will open that is connected directly to PayPal's secure and encrypted payment platform. We never ever see or handle your payment method information. Take comfort when you see the https://www.paypal.com/ as the beginning URL address in your payment window.
Q: When I click on the PayPal link nothing happens?
A: If your web browser is set to block pop up windows, then it may be blocking the ability of your invoice weblink to open the PayPal payment portal login page. Please update your web browser settings to allow popups from https://www.paypal.com .
EXAMPLES of the Invoice and the PayPal portal pop up:
